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Article ID: 129878, created on Nov 21, 2016, last review on Nov 21, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

"Upload license key" displays in customer's control panel despite disabled in corresponding Plesk configuration.

Cause

The incorrect behavior described was caused by the software issue #CCU-13867. THe fix is planned to be included in one of the future product updates.

Contact your Technical Account Manager or PTA team (pta@odin.com) to track the status of the issue.

Workaround

After Plesk is provisioned, synchronize the configuration manually in PCP > Plesk in VPS > Plesk Configurations > Click "Synchronize Plesk Instances" next to the required confiuration name

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