Article ID: 129877, created on Nov 21, 2016, last review on Nov 21, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

Cannot publish the website in PresenceBuilder. The following error shows when clicking "Click to see details":

The site can not be published to the specified location.
Can not find site files at http://example.com/. The URL of the site does not match the FTP settings.

Cause

Actual password of default FTP user does not match the password specified in PresenceBuilder DB.

Resolution

Resubmit the password of default webspace user on CCP > Websites > example.com > FTP Access to propagate it to PresenceBuilder DB

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