Article ID: 129868, created on Nov 17, 2016, last review on May 22, 2017

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

On attempt to access a Plesk Onyx-based subscription via OBAS CP the following error message is displayed:

404 Not Found
    nginx

Cause

Such behavior was classified as software issue PBAS-30509 and was fixed in OBAS 4.5.7 release.

Resolution

To resolve the issue, please upgrade to 4.5.7 as described in How to upgrade OBAS system to the latest available version.

Hotfixes for older versions

For OBAS 4.5.2:

Please download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-cp-plesk-4.5.2-46.swsoft.x86_64.rpm
# service hspcd restart

For 32-bit OS:

# rpm -Uvh hspc-cp-plesk-4.5.2-46.swsoft.i386.rpm
# service hspcd restart

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

For OBAS 4.5.5:

Please download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-cp-plesk-4.5.5-66.swsoft.x86_64.rpm
# service hspcd restart

For 32-bit OS:

# rpm -Uvh hspc-cp-plesk-4.5.5-66.swsoft.i386.rpm
# service hspcd restart

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

For OBAS 4.5.6:

Please download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-cp-plesk-4.5.6-56.swsoft.x86_64.rpm
# service hspcd restart

For 32-bit OS:

# rpm -Uvh  hspc-cp-plesk-4.5.6-56.swsoft.i386.rpm
# service hspcd restart

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

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