Top > Commerce Director > Online Payments > Transaction Log some of the transactions made with the Eurobank 3d Secure (Cardlink) payment plug-in are in Unknown status.
The following error is shown in the DEBUG OBAS log (
[2016/11/08 17:33:49] [ERROR]  [HSPC::Taskman::Comm::backend_execute_task] Task #216138094 HSPC::MT::PP::PluginEngine::OP -> process_task failed miserably: HTTP::Message content must be bytes
Such behavior was classified as the software issue PBAS-30505 and will be fixed in future OBAS releases.
Please consider watching Odin public sources for information about updates in our products:
Knowledge base, each product update comes with a corresponding KB article.
For 64-bit OS:
# rpm -Uvh hspc-plugin-pp-op-cardlink-4.5.6-55.swsoft.x86_64.rpm # hspc-upgrade-manager --finish
For 32-bit OS:
# rpm -Uvh hspc-plugin-pp-op-cardlink-4.5.6-55.swsoft.i386.rpm # hspc-upgrade-manager --finish
hspc-upgrade-manager --finish will cause OBAS downtime for several minutes.
After the hotfix is installed, please go
Top > Configuration Director > Logging and Errors > Action Log > Tasks Queue and restart the failed tasks named Payment Processing: Process transaction # ...