Article ID: 129765, created on Oct 31, 2016, last review on Oct 31, 2016

  • Applies to:
  • Business Automation

Symptoms

When Service Plan is added via Products > Service Templates > choose ST > Plans > Add New Service Plan first screen of plan wizard contains duplicate fields for Notification About Service Provisioning, the first one does not work correctly - has no options to choose from.

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Cause

The issue is caused by the bug with id #PBA-70548 ("Add New Service Plan screen contains duplicate fields").

Resolution

Create a service plan from different wizard, e.g. Home > Products > Service Plans.

Search Words

Notification About Service Provisioning

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