Article ID: 129744, created on Oct 29, 2016, last review on Oct 29, 2016

  • Applies to:
  • Operations Automation 6.0


If customer tries to create CNAME record for some domain or tries to disable subscription using API method pem.disableSubscription, then the following message will be returned:

"NS record "some_record" has no address records (A or AAAA)".


This issue has been submitted as POA-93211: Unable to activate/de-activate or change the IP address of a Nameserver DNS record.


Please contact your TAM or PTA to trace the status of the issue. To workaround it, please use the following steps:

  1. Deactivate the NS record;
  2. Wait for the Update named tasks to complete;
  3. Change the A record as required;
  4. Wait for the Update named tasks to complete;
  5. Activate the NS record again.

Search Words

NS record has no address records (A or AAAA)

remove parking

has no address record

CNAME record


5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

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