Article ID: 129703, created on Oct 26, 2016, last review on Oct 26, 2016

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 6.0
  • Operations Automation 5.5
  • Operations Automation 5.4

Question

How to remove a service user if corresponding subscription is disabled?

Answer

This could be achieved in two ways: via Provider Control Panel and OpenAPI.

To remove a service user using Provider Control Panel:

  1. Temporary enable disabled subscription.
  2. Log in into the CCP as a Staff Member
  3. Remove the service user
  4. Disable subscription back in OA

To remove via API the pem.removeUser method should be used:

  1. Obtain user ID as it is not shown in OA UI. It can be done using the API method pem.getUserByLogin. See the example below:

    1.1 Create a file pem.getUserByLogin.xml with the content like below:

        <?xml version="1.0"?>
        <methodCall>
            <methodName>pem.getUserByLogin</methodName>
            <params>
                <param>
                    <value>
                        <struct>
                            <member>
                                <name>login</name>
                                <value><string>user1</string></value>
                            </member>
                        </struct>
                    </value>
                </param>
            </params>
        </methodCall>
    

    where user1 is the login name of the service user supposed to be deleted.

    1.2 Execute the followin request in the management node command line:

    # curl -d@pem.getUserByLogin.xml http://localhost:8440
    

    The output like below will contain the service user ID::

    <?xml version="1.0" encoding="utf-8"?>
    <methodResponse><params><param><value><struct><member><name>result</name>value><struct><member><name>user_id</name><value><i4>12345</i4></value></member>/struct></value></member><member><name>status</name><value><i4>0</i4></value></member></struct></value></param></params></methodResponse>
    

    the user ID here is 12345.

  2. Use OpenAPI method pem.removeUser to delete the service user. See the below example:

    2.1 Create a file pem.removeUser.xml with the content as below:

    <?xml version="1.0"?>
        <methodCall>
            <methodName>pem.removeUser</methodName>
                <params>
                    <param>
                        <value>
                        <struct>
                            <member>
                             <name>user_id</name>
                             <value><int>12345</int></value>
                            </member>
                        </struct>
                        </value>
                    </param>
                </params>
        </methodCall>
    

    (do not forget to specify required service user ID instead of 12345)

    2.2 Execute the following request in the management node command line:

    # curl -d@pem.removeUser.xml http://localhost:8440
    

    The output as below should be returned:

    <?xml version="1.0" encoding="utf-8"?><methodResponse><params><param><value><struct><member><name>status</name><value><i4>0</i4></value></member></struct></value></param></params></methodResponse>
    

    Status 0 means the command has been completed successfully.

Search Words

delete user

domain et-ekb.ru doesnt delete

service user not deleted

unable to delete service users

5b048d9bddf8048a00aba7e0bdadef37 caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5356b422f65bdad1c3e9edca5d74a1ae 2554725ed606193dd9bbce21365bed4e ac82ce33439a9c1feec4ff4f2f638899 0871c0b47b3b86ae3b1af4c2942cd0ce 1941880841f714e458ae4dc3d9f3062d 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

Email subscription for changes to this article
Save as PDF