Article ID: 129702, created on Oct 26, 2016, last review on Oct 26, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Question

During placing an order for an SSL certificate parameters 'Organization Name' and 'Organization Unit' are mandatory for Comodo SSL certificate types. However, end-users are able to submit an order with mentioned parameters left empty. As a result, the following error response received from eNom:

This Organization Validation cert requires both Organization Name and Unit. Please create a new CSR with these values and resubmit.

Is it possible to make 'Organization Name' and 'Organization Unit' parameters mandatory for Comodo SSL certificates?

Answer

That is not possible at present. Feature request PBAS-30481 was submitted and is considered to be implemented in future OBAS releases.

Hotfix for 4.5.5 version

Please download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-plugin-ssl-enom-4.5.5-64.swsoft.x86_64.rpm

# hspc-upgrade-manager --finish

For 32-bit OS:

# rpm -Uvh  hspc-plugin-ssl-enom-4.5.5-64.swsoft.i386.rpm

# hspc-upgrade-manager --finish 

Warning: Running hspc-upgrade-manager --finish will cause OBAS downtime for several minutes.

Search Words

This Organization Validation cert requires both Organization Name and Unit. Please create a new CSR with these values and resubmit.

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