Article ID: 129701, created on Oct 26, 2016, last review on Oct 26, 2016

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5
  • Operations Automation 5.4

Symptoms

When trying to remove a resource type of Application Service class, the following error is shown:

Error Resource type #ID xxx has non zero usage and can not be removed

Cause

When corresponding resource type instance was unprovisioned, for some reason it's usage was not updated for certain subscriptions. As a result those subscriptions still have non-zero usage of this resource type.

Resolution

In order to fix the issue with the resource usage a manual database intervention is required. Please contact Odin Technical Support.

Search Words

Unable to delete resource type: Resource type #xxxxx has non zero usage and can not be removed

Resource type cannot be deleted

1 resource types can not be deleted, 0 resource types were deleted successfully. Reason: PBA reported error while trying to remove resource type. Error: -1, 'Resource #1002146 can not be removed. It is used in service template(s) (Some templates may belong to other accounts and be not visible to you). #1000008'..

Resource type has non zero usage and can not be removed..

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