Article ID: 129693, created on Oct 26, 2016, last review on Oct 26, 2016

  • Applies to:
  • Business Automation

Symptoms

"Billing Contact Information" and "Technical Contact Information" sections of the customer account are not filled after converting a personal account to business.

Cause

The issue is caused by the bug with id #PBA-29075 ("Personal info is not copied from administration information if account is converted from company to personal and vice versa").

Resolution

The contacts are to be filled manually.

Search Words

information for billing contact

information for tech contact

convert account to company type

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