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Article ID: 129690, created on Oct 26, 2016, last review on Oct 26, 2016

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 6.0

Symptoms

The message Admin account is being provisioned is displayed at CCP > Office365, however admin user admin@example.onmicrosoft.com is already created in MOP.

There are no failed tasks related to the subscription.

Cause

This is a result of the software issue #APSA-15296.

Resolution

The software issue #APSA-15296 was fixed in the Office 365 16.8 package that is available in Odin Service Automation 7.0. In order to apply a workaround on a prior version of the Office 365 package, please contact Odin Technical Support.

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