Article ID: 129661, created on Oct 23, 2016, last review on Oct 23, 2016

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5
  • Operations Automation 5.4

Symptoms

WindowsProvisioningEngine package installation fails with following message:

Subject Package installation failed
Message Installation of package WindowsProvisioningEngine 5.4.138 (id=4124) to host <HOSNTAME> (id=52) was failed. Reason: Command 'cmd.exe /C "${wpe_install_script}"' execution failed with code 1603:
Error during MSI installation process. To see the full log go to the host and check 'C:\Program Files (x86)\SWsoft\PEM\Logs\WPE(v5.4.138)-install.logMSI (s) (54:54) [13:35:33:735]: Executing op: CustomActionSchedule(Action=CreateWpeAdminUser,ActionType=1025,Source=BinaryData,Target=CreateWpeAdminUser,CustomActionData=WINDOWS_DOMAIN_DNS=;WPE_USER_NAME=WPEServiceAcct;ACCOUNT_ADMINISTRATORS=Domain Admins;WINDOWS_DOMAIN=;WPE_USER_PASSWORD=)
MSI (s) (54:3C) [13:35:33:797]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI7D5F.tmp, Entrypoint: CreateWpeAdminUser
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI7D5F.tmp-\
SFXCA: Binding to CLR version v2.0.50727
Calling custom action Wpe.Installer.CustomActions!Wpe.Installer.CustomActions.InstallCustomActions.CreateWpeAdminUser
CreateWpeAdminUser started
CreateWpeAdminUser: creating user...
Add user WPEServiceAcct to 'Users' container...
Setting properties for user 'WPEServiceAcct'...
Committing changes for user 'WPEServiceAcct'...
Setting password for user WPEServiceAcct...
MSI (s) (54:68) [13:35:48:153]: Product: Windows Provisioning Engine -- PA Windows Provisioning Engine installer Error: CreateWpeAdminUser failed, Error: Exception has been thrown by the target of an invocation.

Cause

Configuring Domain Account Security Policy section was not performed before WPE setup.

Resolution

Please disable the password policy in AD Domain Account Security Policy as per Deployment guide https://download.automation.odin.com/pa/6.0/doc/portal/6.0/oa/13192.htm

Search Words

SOAP Error: Client, HTTP Error: 500 Internal Server Error

Exception has been thrown by the target of an invocation

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