Article ID: 129653, created on Oct 23, 2016, last review on Mar 23, 2017

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 6.0

Symptoms

Provisioning of new Office 365 CSP Tenant fails with the error:

2016-07-08 10:21:27,664 [   8] ERROR aps_endpoint: TenantsController.Post finished by exception Microsoft.IdentityModel.Clients.ActiveDirectory.AdalServiceException: AADSTS70002: Error validating credentials. AADSTS50012: Invalid client secret is provided.
...
2016-07-08 10:21:27,679 [   8] ERROR aps_endpoint: System.Net.WebException: The remote server returned an error: (401) Unauthorized.
...
500 (Internal Server Error)

Cause

Incorrect reseller credentials in Office 365 application instance settings.

Resolution

Check with Microsoft that all the CSP credentials are valid and not expired.

Go to Microsoft portal https://partnercenter.microsoft.com/en-us/pcv/apiintegration/appmanagement and check if any of application secret keys have an expiration period close to today. Generate a new Key if so, update expired one with this key in O365 application instance settings.

Search Words

Provisioning "Tenant" for APS application Office 365

O365 provisioning of tenant failed

The remote server returned an error: (401) Unauthorized

Invalid client secret is provided

Unauthorized

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