Article ID: 129651, created on Oct 23, 2016, last review on Oct 23, 2016

  • Applies to:
  • Operations Automation

Symptoms

Accessing the File Manager from CCP display blank page. No errors were found in Firebug and in php error_log on the server where the File Manager site is hosted.

Cause

POA-105943: File manager shows blank screen for windows hosts if FTP password contains & or ;

Resolution

The issue occurs if FTP user password includes & or ;. It will be fixed in future versions of OA. Please contact TAM or PTA to trace the status of the issue POA-105943. As a workaround, set the password that does not contain & or ; for FTP user via CCP.

Search Words

Customer CP FTP Access blank page

filemanager error

file manager

blank page

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