Article ID: 129649, created on Oct 23, 2016, last review on Oct 23, 2016

  • Applies to:
  • Operations Automation

Symptoms

Task to remove Windows Sharepoint Services (WSS) users fails with the error:

SPS site xxxx was not found.

Several users with WSS services are shown in Updating state in CCP.

Cause

Task was previously cancelled and related WSS site has already been removed in scope of another task.

Resolution

Please contact Odin Technical Support to fix the database inconsistency.

Search Words

SPS site xxxx was not found

other

sync status

SPS site

Task ID 70499610 Queue name domain_service228256 Task name Create SharePoint site (domain sharepointfoundationsite2.spsite.com #49842, srv_id #7548, homedir #104278) on exclusive web application on host thhslsffe01.hslive.net (#90) Task description Create SharePoint site (domain sharepointfoundationsite2.spsite.com #49842, srv_id #7548, homedir #104278) on exclusive web application on host thhslsffe01.hslive.net (#90) Belongs to groups CreateWebspace_webspace_id104278 Subscription ID 1039036 Queue status Failed Start not earlier than Sep-30-2016 17:02 Method name taskCreateWebSite on OBJREF:iis:0:getDomainService:228256 Last execution output Destination host 'thhslsffe01.hslive.net' (#90), IP '192.168.131.81' : Provisioning request failed. Call of method "SW Managed Active Directory::GroupAdd" failed. Type: Parallels.Wpe.Utils.WpeProcedureException. Inner exception(s): ------------------- Exception calling "Execute" with "3" argument(s): "There is no such object on the serv

users stuck in updating status

hs_user_services

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

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