Article ID: 129646, created on Oct 23, 2016, last review on Feb 15, 2017

  • Applies to:
  • Operations Automation 6.0

Symptoms

Mailbox is stuck in deleting status, and subscription is disabled. An attempt to destroy subscription gives error in BA:

Destroying service of Subscription #1234567 failed: Parallels Operations Automation error #extype_id #233, module_id #GlobalRelay, There is no subscription with id 1234567 and enabled archiving..
Error Code: 0x49f35451. Click here to find a solution
Report ID: 327418

Cause

Canceled or failed tasks

Resolution

Check if there are any failed or canceled tasks related to this subscription, process them and repeat the removal attempt. If they have already been rotated, please contact Odin Technical Support to fix the issue.

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