Search Engine: Elastic

Article ID: 129599, created on Oct 11, 2016, last review on Nov 7, 2016

  • Applies to:
  • Business Automation

Symptoms

I am searching for the resource with name Plesk(TM) Anti-Virus by Dr.Web, the search results are empty even though such resource exists.

The same issue happens with the names with some special symbols like $, {, +, etc.

Cause

The issue is caused by the bug with id #PBA-31300 ("Search doesn't work as expected in case search criteria contains brackets"). The same issue is reproduced for any lists - accounts, plans, etc.

Resolution

As a search criteria use a part of the name before the parentheses or after them. Otherwise escape the symbol, like that \(TM\).

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