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Article ID: 129342, created on Aug 29, 2016, last review on May 23, 2017

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

In Japanese locale garbled symbols appear under Top > Account Director > Customer Manager > Customers > sample company > "Payment Settings" tab > PayPal payment method or Top > Commerce Director > Online Payments > Credit Cards > any PayPal payment method.

Cause

Such behavior was classified as the software issue PBAS-30342 and was fixed in OBAS 4.5.7 release.

Resolution

To resolve the issue, please upgrade to 4.5.7 as described in How to upgrade OBAS system to the latest available version.

Workaround for 4.5.6

If upgrade is not an option for you, there is a hotfix for 4.5.6 version. To install the hotfix, please download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-plugin-pp-op-paypal_adaptive-4.5.6-46.swsoft.x86_64.rpm
# hspc-upgrade-manager --finish

For 32-bit OS:

#  rpm -Uvh hspc-plugin-pp-op-paypal_adaptive-4.5.6-46.swsoft.i386.rpm
# hspc-upgrade-manager --finish

Warning: Running hspc-upgrade-manager --finish will cause OBAS downtime for several minutes.

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