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Article ID: 129258, created on Aug 16, 2016, last review on Aug 16, 2016

  • Applies to:
  • Operations Automation 6.0


The CSP import fails with the following error

[root@mn ~]# python --o365APS2-app-instance-id 16 --vendor-id 1000004
"Unable to prepare the import data because of error: The appropriate service plan can not be found."


The service plan with the required Microsoft offer is configured with more than 1 subscription period. Such plans are not supported for APS 1.2 - 2.0 account migration.

Or the service plan has "unlimited" set for it's max limit for the resource rates. Resource rate max limit should be valid limit.


Use a single subscription period for each Service Plan that is used in the import and make sure resource rates have valid max limit.

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