- Go to PCP and try to logn and click "login as customer administrator" icon on
Customersscreen using less privileged providers staff-member.
The following message will appear:
This case has been submitted to the Maintenance Team as internal issue with id POA-87827.
Please contact your Account Manager or Pooled Technical Associates Team (email@example.com) to trace the status of the issue.
If you need to work around this issue, please add the following Privilege for the User:
PCP > System > Users > Your_User > Roles > Your_Role > Privileges, click
Edit button, set
Own Reseller's CP Access option to
Admin and click