Search Engine: Elastic

Article ID: 129174, created on Jul 27, 2016, last review on Jul 27, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

When trying to create a new MX or TXT record via Add new DNS record, the Mail domain (for MX) or the Domain (for TXT) field is left empty, and the following error is shown:

Incorrect or empty field value(s). Please retype info in the highlighted fields. Incorrect domain name. The length of "" section exceed 63 symbols.

Cause

Internal issues:

POA-91382: Unable to add MX record with empty domain prefix

POA-92580: Unable to add TXT record for domain

Resolution

Please update your OA environment to OA 6.0 update 4 or later.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

Email subscription for changes to this article
Save as PDF