Search Engine: Elastic

Article ID: 129154, created on Jul 22, 2016, last review on Jul 22, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

Cannot remove virtual environment. Despite the subscription VE belonged to was terminated, CP throws the error:

The server <VE_NAME> could not be deleted, because it is used by a OACI-APS subscription.

Cause

There were the issues when removing corresponding subscriptions which led to database inconsistency. As a result the VE was not removed.

Resolution

Remove the VE with the command ran on OACI Instance Manager node (having replaced asterisks with actual IM password):

# curl -u admin:****** -X DELETE http://<IM_IP>:4465/paci/v1.0/of/<CUSTOMER_ID>/ve/<VE_NAME>
VE DELETE initiated

The command may be run from any host authorized to perform API requests on OACI IM, e.g. OA core.

Refer to documentation below for additional information:

e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065 0f0c16f5b0ad439b029f1a4ef76c7eed 5356b422f65bdad1c3e9edca5d74a1ae e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

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