Article ID: 129088, created on Jul 6, 2016, last review on Jul 6, 2016

  • Applies to:
  • Operations Automation


Some users are not searchable in Lync client (Skype for Business).


Incorrect AdPartitionId in Lync database. Related case can be found in


Please contact Microsoft Technical Support in order to identify the root cause of this issue. As a workaround, you may search using full user name instead of a display name.

Search Words

Cannot search Lync users due to differing AdPartionId

not all users searchable

Lync AdPartitionId value of the rtcab


rtcab Lync database

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

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