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Article ID: 129068, created on Jul 4, 2016, last review on May 29, 2017

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Data import with Import-Export Manager fails with the error below:

Import Data Failed: Can't use string ("active") as a SCALAR ref while "strict refs" in use

Cause

The is a number of phone number fields empty or filled in with vertical pipes like

<phone_src>|||</phone_src>

Such behavior was classified as the software issue PBAS-30325 and was fixed in OBAS 4.5.7 release.

Resolution

To resolve the issue, please upgrade to 4.5.7 as described in How to upgrade OBAS system to the latest available version.

As a workaround for 4.5.6 and earlier versions, please fill in all the empty <phone_src> fields.

You can find those empty fields in a text editor like Notepad by searching for

<phone_src>|||</phone_src> 

Corrected strings should look like

<phone_src>12||23456789|</phone_src>

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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