Article ID: 128916, created on Jun 5, 2016, last review on Apr 6, 2017

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Can not delete messages in Horde. The error below appears:

You exceeded your mail quota

Cause

There is no enough diskspace to delete messages to Trash folder. Mailbox required additional diskspace to create temporarily files before (re)moving the messages. But the configured limit is already reached and can not be overused.

Resolution

Increase 'Mailbox size' paramemter. Follow Subscriptions -> <domain_name> -> Customize.

Search Words

exceed mail quota

You exceeded your mail quota

can not delete

Unable to delete, You exceeded your mail quota.

horde

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