Article ID: 128626, created on Apr 7, 2016, last review on Apr 7, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5


There is no Download link under Top > Billing Director > Receivable > Mass Printing > Print Queues > PDF document for some print queues.


The issue is caused by current clustering mechanism. Let us imagine we have two backend servers -- and In the database OBAS stores print queues paths like /var/opt/hspc-data/HSPC/PrintQueue/20.pdf, while on servers themselves OBAS distributes those files randomly, so that, for instance, /var/opt/hspc-data/HSPC/PrintQueue/19.pdf is stored on and /var/opt/hspc-data/HSPC/PrintQueue/20.pdf -- on


Such behavior was classified as the software issue PBAS-30276 and will be fixed in future OBAS releases.

Please consider watching Odin public sources for information about updates in our products:

Public roadmaps for partners

Marketing news and important announces

Knowledge base, each product update comes with a corresponding KB article.

As a workaround, please mount /var/opt/hspc-data/HSPC/PrintQueue/ directory on all backend nodes to the frontend node using SMB or NFS technology.

Search Words

Print Queues

PDF document


624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF