Search Engine: Elastic

Article ID: 128604, created on Apr 1, 2016, last review on Apr 1, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

"Provisioning "Tenant" for APS application Office 365" task fails with error message:

500 Internal Server Error
[ApplicationUnknownError] Provisioning: resource 510d84da-d6ff-41c7-80e5-01d53bdc8997 of type 'tenants' (http://www.parallels.com/Office365/Tenant/1.1) for APS application 'Office 365-6.4.1-8': Unable to register MS Account ID f6xxx-xxxx-xxx670e: the ID 166bxxx-xxx-xxx-xxxe467 has been already registered for APS Account a6d7xxx-xxxx-xxxx-xxxfc4.

Cause

166bxx-xxx-xxx-xxx-e467 related information is already removed. The issue will be corrected in Office 365 application in scope of APSA-14945 request..

Resolution

Contact Odin Technical Support to apply the workaround.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

Email subscription for changes to this article
Save as PDF