Article ID: 128604, created on Apr 1, 2016, last review on Apr 1, 2016

  • Applies to:
  • Operations Automation 6.0


"Provisioning "Tenant" for APS application Office 365" task fails with error message:

500 Internal Server Error
[ApplicationUnknownError] Provisioning: resource 510d84da-d6ff-41c7-80e5-01d53bdc8997 of type 'tenants' ( for APS application 'Office 365-6.4.1-8': Unable to register MS Account ID f6xxx-xxxx-xxx670e: the ID 166bxxx-xxx-xxx-xxxe467 has been already registered for APS Account a6d7xxx-xxxx-xxxx-xxxfc4.


166bxx-xxx-xxx-xxx-e467 related information is already removed. The issue will be corrected in Office 365 application in scope of APSA-14945 request..


Contact Odin Technical Support to apply the workaround.

Search Words

Unable to register MS Account ID

office 365 duplicate subscription

the ID has been already registered for APS Account

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

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