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Article ID: 128590, created on Mar 30, 2016, last review on Mar 30, 2016

  • Applies to:
  • Business Automation

Symptoms

Paypal redirect payment is left in the Hold status. Processing Status is Declined by Gate with Last E-Transaction

Wrong Payment Receiver Email for #ID in notification.

Cause

Business and receiver_email parameters (that can be seen in the notification sent from PayPal, in the generic_worker.log) do not match.

Resolution

For correct processing the values of the mentioned parameters should match. business parameter is set in Home -> System -> Settings -> Payments Processing -> PayPal -> e-mail address. receiver_email is set in PayPal account settings.

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