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Article ID: 128562, created on Mar 19, 2016, last review on Jun 5, 2017

  • Applies to:
  • Business Automation 6.0

Symptoms

After Business Automation update there are failed tasks in OA:

Upgrading resources of application 'pba'                             Failed
Upgrading resources of application 'pcpapi'                          Failed
Upgrading resources of application 'csmapi'                          Failed

The tasks fail with error:

   Internal error: APSC: Upgrade to ver. 6.0.x-xxx : resource RESOURCE_ID of type 'pba' (http://www.parallels.com/pba/1.0) for APS application 'pba-6.0.x-xxx' : Application returned error with an empty message.

Cause

Configuration files csmapi.ini pcpapi.ini upsellapi.ini are absent in /usr/local/bm/var/restapi/ directory on BA Application Server.

Resolution

Please contact Odin Technical Support for further assistance.

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