Article ID: 128543, created on Mar 13, 2016, last review on Mar 14, 2016

  • Applies to:
  • Operations Automation 5.5

Symptoms

Provisioning of subscriptions for El Salvador country failed with:

“InvalidCustomerGeographyFault”. 

In accordance with MSFT, OA sends an incorrect ISO3CountryCode for the El Salvador country. The issue could occur for other counties as well.

Cause

Software-related issue #APSA-14507.

Resolution

Please contact your TAM/PTA to trace the status of #APSA-14507. To workaround the issue, please contact Odin Technical Support.

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