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Article ID: 128385, created on Feb 19, 2016, last review on Sep 27, 2017

  • Applies to:
  • Operations Automation

Ingram Micro Cloud is committed to providing high-quality and cost-effective solutions to our customers. As new technologies emerge, the demand for older product versions and components decreases. Accordingly, as we continue to address our customers' needs by introducing new products and services, we also periodically need to end maintenance and support for older software versions.

END OF MAINTENANCE ANNOUCEMENT

Windows Azure Pack (all versions) module for Odin Automation Premium has entered an "Extended Support" status on 1 February 2017. This status will last until 31 December 2017 and during this time, Ingram Micro Cloud will no longer be releasing regular product updates or bug fixes. Only critical security issues will be addressed by the support and development.

Should you need support during this time, support incidents can be reported via the support portal: http://www.odin.com/support/.

END OF LIFE ANNOUNCEMENT

After the end of Extended Support period on 31 December 2017, Windows Azure Pack module (all versions) will undergo end-of-life.

At that time, the Windows Azure Pack module will no longer undergo further development or maintenance and will no longer accept support requests.

NEXT STEPS

Ingram Micro Cloud has transferred the intellectual property for the Windows Azure Pack service module to Datacom Systems, who will continue development, maintenance and support of this module for a fee.

Ingram Micro Cloud encourages you to initiate a direct support and maintenance agreement with Datacom Systems if you are planning to continue using this module after the EOL date.

To learn more about Windows Azure Pack module maintenance and support services, please contact Ian Charlesworth (ian.charlesworth@datacom.com.au).

FREQUENTLY ASKED QUESTIONS

How to detach WAP from OA?

The procedure of detaching WAP APS from OA is described in this KB128471.

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