Article ID: 128242, created on Feb 4, 2016, last review on Feb 4, 2016

  • Applies to:
  • Business Automation

Symptoms

"Auto-Renewal Period" on delegated subscription periods appears empty in UI. If checked in the database, a record AutoRenew_PlanPeriodID shows a reference to the providers subscription period.

Cause

The issue is caused by the bug with id #PBA-58564 ("Default renewal period isn't displayed for delegated service plans").

Workaround

Assign the required default renewal period manually.

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