Search Engine: Elastic

Article ID: 128019, created on Jan 11, 2016, last review on Jan 11, 2016

  • Applies to:
  • Operations Automation 5.5

Symptoms

Accessing File Manager via CCP results in opening log files home directory instead of httpdocs directory. An attempt to disable log manager via CCP -> Websites -> Domainname.com -> More Tools -> Log Manager -> Disable fails with the error:

Invalid backend configuration.
Readable volumes not available.

Cause

Incorrect login name password for FTP user.

Resolution

Go to CCP -> Home -> Websites -> Domainname.com -> FTP Access -> Edit, change password and click Submit.

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