Plesk Automation will enter an Extended Support status on January 1, 2017. This status will last for twelve (12) months during this period only paid support will be provided.
Support for direct Odin customers
The listed support options are for Odin Partners and for customers who purchased the product directly from Odin:
Support for customers, who purchased a license from Odin Partner
Note: If you purchased your product from Odin Partner, we recommend you to use support from that provider. Odin partners are fully trained by Odin and deliver best-in-the-industry support for Odin products running on their infrastructure.
Self Service Support
You can find all the available online support resources at the Self Service Support Resources page.
You can use the product documentation, Knowledgebase, find a solution or ask a question on the Odin Forum. The user community is supported by Plesk Experts, Odin support staff, and engineering resources.