Search Engine: Elastic

Article ID: 127232, created on Oct 23, 2015, last review on Feb 15, 2016

  • Applies to:
  • Plesk Automation 11.5

Symptoms

  1. DNS service does not start with error like:

    [root@pa115mn ~]# /etc/init.d/named start
    zone domain.tld/IN: NS 'ns.domain.tld' has no address records (A or AAAA)
    zone domain.tld/IN: not loaded due to errors.
    _default/domain.tld./IN: bad zone
    [FAILED]    
    
  2. In DNS zone settings you can see custom NS record like ns.domain.tld and deactivated A record for it.

Cause

The behavior was considered as internal software issue #PPA-1561.

Resolution

The fix is included in Plesk Automation MU#20.

Instructions on installing PA updates available at How to install PA updates.

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