Backup creation via Backup Manager fails:
Error: mysql "db_example" Failed to execute backup database Warning: mysql "db_example" Failed to pack files Test_collation_jdoe_10_1510110129 in /var/lib/psa/dumps/clients/jdoe/domains/domain.tld/databases/db_example [ 13416833024 bytes free of 21069725696 bytes total on mount point 0] Warning: mysql "db_example" mysqldump: Character set 'utf8mb4' is not a compiled character set and is not specified in the '/usr/share/mysql/charsets/
Backup creation fails in case of MySQL db character set set is not supported by PA Management node. The behavior was considered as internal software issue with id PPA-2824 and will be fixed in future PA updates.
As a workaround you can add additional character set in
/usr/share/mysql/charsets/Index.xml on Plesk Automation Management node.
You can do it using following steps:
Login to PA Management node and open
/usr/share/mysql/charsets/Index.xmlin text editor.
Add new character set within
<charsets> </charsets>section. For example:
<?xml version='1.0' encoding="utf-8"?> <charsets max-id="99"> ... <charset name="utf8mb4"> <family>Unicode</family> <description>UTF-8 Unicode</description> <collation name="utf8_bin" id="83"> <flag>primary</flag> <flag>binary</flag> <flag>compiled</flag> </collation> </charset> ... </charsets>