Article ID: 127128, created on Oct 10, 2015, last review on Nov 28, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Odin Business Automation Standard was upgraded. When under Top > Service Director > License Manager > Plug-ins > Key Administrator > License Classes and Properties the Reconfigure button is pressed, the resulting Configuring KA plugin task fails with the following error:

[2015/10/07 16:57:43] [ERROR] [12489] [HSPC::Taskman::Comm::backend_execute_task] Task #25857329 HSPC::MT::Plugin::LM::KA -> post_config_actions failed miserably: The 'child_key' parameter (undef) to HSPC::MT::LM::LicNresMap::find_lic_nres was an 'undef', which is not one of the allowed types: scalar
 (See /var/log/hspc/p2015-10-07_16-57-43 for details)
[2015/10/07 16:57:43] [ERROR] [12489] [HSPC::Taskman::Comm::backend_execute_task] Task HSPC::MT::Plugin::LM::KA -> post_config_actions failed! (See /var/log/hspc/p2015-10-07_16-57-43.1 for details)

Cause

Such behavior was classified as the software issue PBAS-30132 and will be fixed in future OBAS releases.

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Resolution

  1. Backup the plugin_lm_ka_feature and plugin_lm_ka_feature_group database tables

    # mysqldump aspc plugin_lm_ka_feature > plugin_lm_ka_feature.`date +%F.%s`.sql
    # mysqldump aspc plugin_lm_ka_feature_group > plugin_lm_ka_feature_group.`date +%F.%s`.sql
    
  2. Download and execute the script attached

    # perl add_missing_plesk12_keys.pl
    

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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