Article ID: 126935, created on Sep 18, 2015, last review on Sep 18, 2015

  • Applies to:
  • Business Automation 5.5


Customer changes an email in Odin Panel> Account> Admins> User XXX > Edit

The following message appears:

Your changes have been saved. Please be aware that your email address is not confirmed. Confirmation email is sent to OLD_USERS EMAIL address. Click the link in the letter to confirm the address.

The confirmation e-mail is actually sent to new address, but message on the screen show old address.


Situation caused by the internal issue PBA-57714, which is fixed in the BA since version 6.0


Consider upgrading OSA to latest version.

Search Words

old email address is shown in PBA CP

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