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Article ID: 126873, created on Sep 11, 2015, last review on May 3, 2018

  • Applies to:
  • Operations Automation

Question

How to restart PACI-im service?

Answer

For OA 7.0:

# service PACI-im restart

For OA 5.5 and 6.0:

service PACI-im stop
service terracotta stop
service activemq-server stop
service activemq-server start
service terracotta start
service PACI-im start

OACI service restart, by default, waits for all active VE operations to be completed. This makes it possible to have a very long restart, in case some operation is stuck or takes too much time to complete. On the other hand, API interface is already shutdown, so CP menus become unavailable. In case it is actually needed to restart the service in a tight time period, it can be advised to use the following way:

# service PACI-im upgrade-stop
# service PACI-im start

upgrade-stop command waits for the operations within 5 minutes and terminates them forcibly afterwards. This option is available in all OA versions.

Fast restart in order to reload settings from configuration files. This option first appeared in OA 5.5.6.

# service PACI-im fast-restart

Note: During execution of fast-restart background operations like VEs backup creation remain active. But OACI screens in Provider/Customers Control Panels will be not available during the fast-restart.

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