My H-Sphere license was not automatically upgraded after I upgraded my server. How do I upgrade my license now?
Temporary connectivity issue between your server and Odin licensing server (Key Administrator). As a result, H-Sphere did not upgrade the license to newer version.
You can manually upgrade your license here:
The H-Sphere License Upgrade System will upgrade your license by one version at a time, so upgrade of license to more than one version will require multiple upgrades through this system. For example, if you have an H-Sphere 3.4 license and want to upgrade it to H-Sphere 3.6, you need to perform two license upgrades (3.4->3.5->3.6).
To upgrade eligible license you need to know:
- Your H-Sphere license number (example: HSPH.12345678.1234).
- The email address of your account in Odin licensing system, where the license is stored.
IMPORTANT: license upgrade is possible only if your license has valid SUS. You can find more details about SUS here: