A SiteBuilder node registered in OBAS had been removed and exists no more. Still, it presents in OBAS interface and cannot be removed due to active Sitebuilder sites and there are a lot of Try to synchronize Parallels Plesk Sitebuilder Node actions in progress in the Action Log.
Not available (out-of-service) SiteBuilder node can be removed from OBAS by the following steps that should be repeated for each active Sitebuilder site linked to an active subscription:
- Log in to CP of the account of the subscription a Sitebuilder site is still linked to.
- Go to the Sitebuilder tab, press Delete and confirm your choice.
- OBAS will produce refund, if needed, and unlink the Sitebuilder site from its subscription. It can produce failed tasks like Clear orphan SiteBuilder sites in Subscription #1234 in the Tasks Queue, but that is normal since the node is offline.
- After all Sitebuilder sites are removed from their subscriptions, please contact Odin Technical Support to complete the process, for database manipulations are required to finish it.