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Article ID: 126207, created on Jul 15, 2015, last review on Dec 12, 2017

Symptoms

New Office 365 offers are supported by Microsoft, and you need to add them to your installation of the Office 365 APS 2 application (Cloud Solution Provider Scenario).

Resolution

Adding New Offers and Their Add-on Offers

For example, you need to add the following offers and their add-on offers:

  • Office 365 Business Premium
  • Office 365 Extra File Storage
  • Exchange Online Archiving for Exchange Online
  • Exchange Online Advanced Threat Protection

To add these offers to your installation, perform the following actions:

  1. Obtain the latest offer catalog (you will use it in further steps to obtain necessary information about offers).

  2. Create a separate license type for each new offer. Use the instruction provided in the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Configuring Offers > Creating License Types section.

    For example, create the following license type:

    Office 365 Business Premium

    • License Name: Office 365 Business Premium
    • Offer ID: 031c9e47-4802-4248-838e-778fb1d2cc05
    • Trial Offer ID: c0bd2e08-11ac-4836-bdc7-3712e744922f
    • Provisioning ID: O365_BUSINESS_PREMIUM
    • Can be assigned to users: Yes
    • Possible transitions: empty

    After you add all new license types, check and update the Parent offers lists of all old add-on types. Take into account that the Parent offers lists of the old add-on types can contain new and old offers.

  3. Create a separate add-on type for each new add-on offer. Use the instruction provided in the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Configuring Offers > Creating Add-on Types section.

    For example, create the following add-on types:

    • Office 365 Extra File Storage

      • Add-on Name: Office 365 Extra File Storage
      • Offer ID: 53fc25f7-6639-4f78-bb44-3c2dfec3ed40
      • Provisioning ID: SHAREPOINTSTORAGE
      • Can be assigned to users: No
      • Parent offers: Office 365 Business Premium
    • Exchange Online Archiving for Exchange Online

      • Add-on Name: Exchange Online Archiving for Exchange Online
      • Offer ID: 2828be95-46ba-4f91-b2fd-0bef192ecf60
      • Provisioning ID: EXCHANGEARCHIVE_ADDON
      • Can be assigned to users: Yes
      • Parent offers: Office 365 Business Premium
    • Exchange Online Advanced Threat Protection

      • Add-on Name: Exchange Online Advanced Threat Protection
      • Offer ID: a2706f86-868d-4048-989b-0c69e5c76b63
      • Provisioning ID: ATP_ENTERPRISE
      • Can be assigned to users: Yes
      • Parent offers: Office 365 Business Premium

    When adding new add-on types, take into account that the Parent offers lists of the new add-on types can contain new and old offers.

  4. Create the corresponding 'Office 365 License' resource type for each new license type. Use the instruction provided in the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Configuring Offers > Creating Office 365 Resource Types > Creating 'Office 365 License' Resource Types section.

    For example, create the following 'Office 365 License' resource type:

    Office 365 Business Premium

    • License type instance: Office 365 Business Premium
  5. Create the corresponding 'Office 365 Add-on' resource type for each new add-on type. Use the instruction provided in the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Configuring Offers > Creating Office 365 Resource Types > Creating 'Office 365 Add-on' Resource Types section.

    For example, create the following 'Office 365 Add-on' resource types:

    • Office 365 Extra File Storage

      • Add-on type instance: Office 365 Extra File Storage
    • Exchange Online Archiving for Exchange Online

      • Add-on type instance: Exchange Online Archiving for Exchange Online
    • Exchange Online Advanced Threat Protection

      • Add-on type instance: Exchange Online Advanced Threat Protection
  6. In OA Billing, add the new resources to the corresponding Office 365 resource categories.

  7. In OA Operations, add the new resource types into your Office 365 service template:

    • Go to Products > Service Templates.
    • Select the Office 365 service template.
    • On the General tab, click Deactivate.
    • On the Resources tab, click Add resources.
    • Select the resources and click Submit.
    • Set the resource limits to 0 and click Submit.
    • On the General tab, click Activate.
  8. Create the corresponding Office 365 service plans for each new 'Office 365 License' resource type/resource. Use the instruction provided in the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Configuring Offers > Creating 'Office 365' Service Plans section.

    For example, create the following Office 365 service plans:

    • Office 365 Business Premium

      • Service Template: Office 365
      • Service Terms: Office 365
      • Billing Period: Monthly
      • Subscription Period: Not Trial/1 Year/$12.5 Recurring Fee
      • Resource Rates:

        • Resource/Inc. Amount/Max Amount/Recurring Fee: Office 365 Business Premium/1/300/$12.5
        • Resource/Inc. Amount/Max Amount/Recurring Fee: Office 365 Extra File Storage/0/Unlimited/$0.2
        • Resource/Inc. Amount/Max Amount/Recurring Fee: Exchange Online Archiving for Exchange Online/0/Unlimited/$3.0
        • Resource/Inc. Amount/Max Amount/Recurring Fee: Exchange Online Advanced Threat Protection/0/Unlimited/$2.0
      • Upgrades: empty
    • Office 365 Business Premium Trial

      • Service Template: Office 365
      • Service Terms: Office 365
      • Billing Period: Monthly
      • Subscription Period: Trial/30 Days/$0.0 Recurring Fee
      • Resource Rates:

        • Resource/Inc. Amount/Max Amount/Recurring Fee: Office 365 Business Premium/25/25/$0.0
      • Upgrades: Office 365 Business Premium

    When adding new Office 365 service plans, take into account the following: the new Office 365 service plans can include not only resource rates of new add-on offers but also resource rates of old add-on offers; the allowed upgrade paths of the new Office 365 service plans can include not only new Office 365 service plans but also old Office 365 service plans.

    After you add all new Office 365 service plans, check and update the resource rates and allowed upgrade paths of all old Office 365 service plans: the old Office 365 service plans can include not only resource rates of old add-on offers but also resource rates of new add-on offers; the allowed upgrade paths of the old Office 365 service plans can include not only old Office 365 service plans but also new Office 365 service plans.

  9. In OA Billing, add the new Office 365 service plans to the corresponding Office 365 sales categories.

  10. Update the configuration of the offer compatibility checker. See the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Configuring Offer Compatibility Checker section for details.

  11. In OA Billing, synchronize your Office 365 service template with its subscriptions (it is necessary to add new resources to existing subscriptions). To do this, you can use the instructions provided at https://kb.odin.com/123749.

  12. In OA Billing, synchronize the old Office 365 service plans which you modified in the previous steps with their subscriptions (it is necessary to introduce new resource rates and new allowed upgrade paths). To do this, you can use the instructions provided at https://kb.odin.com/123749.

  13. In OA Billing, perform the synchronization of your online store.

  14. If there are resellers who resell Office 365 services, perform the following additional actions for necessary reseller accounts:

    1. Delegate the new Office 365 service plans. Use instructions provided in the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Configuring Offers for Resellers section (see the steps about delegating Office 365 service plans). After the changes, run synchronization for the corresponding reseller service template/service plan.
    2. Add the new Office 365 resources into the additional service template/service plan of the reseller account (Office 365 Customer Management). After the changes, run synchronization for the additional service template/service plan. To learn more about the additional service template/service plan, see the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Useful Information > Viewing Reconciliation Report section.
    3. Update the configuration of the offer compatibility checker for the reseller account. Use instructions provided in the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Configuring Offers for Resellers section (see the steps about configuring the offer compatibility checker).

Adding New Add-on Offers

For example, you need to add the add-on offer Phone System.

To add this add-on offer to your installation, perform the following actions:

  1. Obtain the latest offer catalog (you will use it in further steps to obtain necessary information about offers)

  2. Create a separate add-on type for the new add-on offer. Use the instruction provided in the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Configuring Offers > Creating Add-on Types section.

    For example, create the following add-on type:

    Phone System

    • Add-on Name: Phone System
    • Offer ID: 4260988e-990d-479c-ae7b-f01ce8e1bb4d
    • Provisioning ID: MCOEV
    • Can be assigned to users: Yes
    • Parent offers: Skype for Business Online (Plan 2), Office 365 Enterprise E1, Office 365 Enterprise E3
  3. Create the corresponding 'Office 365 Add-on' resource type for the new add-on type. Use the instruction provided in the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Configuring Offers > Creating Office 365 Resource Types > Creating 'Office 365 Add-on' Resource Types section.

    For example, create the following 'Office 365 Add-on' resource type:

    Phone System

    • Add-on type instance: Phone System
  4. In OA Billing, add the new resource to the corresponding Office 365 resource category.

  5. In OA Operations, add the new resource type into your Office 365 service template:

    • Go to Products > Service Templates.
    • Select the Office 365 service template.
    • On the General tab, click Deactivate.
    • On the Resources tab, click Add resources.
    • Select the resource and click Submit.
    • Set the resource limit to 0 and click Submit.
    • On the General tab, click Activate.
  6. Add the resource rate of the new resource Phone System to necessary Office 365 service plans.

    For example, update the following existing Office 365 service plans:

    • Skype for Business Online (Plan 2)

      • Resource Rates:

        • Resource/Inc. Amount/Max Amount/Recurring Fee: Phone System/0/Unlimited/$8.0
    • Office 365 Enterprise E1

      • Resource Rates:

        • Resource/Inc. Amount/Max Amount/Recurring Fee: Phone System/0/Unlimited/$8.0
    • Office 365 Enterprise E3

      • Resource Rates:

        • Resource/Inc. Amount/Max Amount/Recurring Fee: Phone System/0/Unlimited/$8.0
  7. In OA Billing, synchronize the Office 365 service template with its subscriptions (it is necessary to add new resources to existing subscriptions). To do this, you can use the instructions provided at https://kb.odin.com/123749.

  8. In OA Billing, synchronize the Office 365 service plans which you modified in the previous steps with their subscriptions (it is necessary to introduce new resource rates). To do this, you can use the instructions provided at https://kb.odin.com/123749.

  9. In OA Billing, perform the synchronization of your online store.

  10. If there are resellers who resell Office 365 services, perform the following actions for necessary reseller accounts: add the new Office 365 resources into the additional service template/service plan of the reseller account (Office 365 Customer Management); after the changes, run synchronization for the additional service template/service plan. To learn more about additional service templates/service plans, see the Odin Automation Premium Office 365 Integration Provider's Guide >> Cloud Solution Provider Scenario > Useful Information > Viewing Reconciliation Report section.

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