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Article ID: 126174, created on Jul 14, 2015, last review on Sep 22, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

In Key Administrator interface four different Dr.Web licenses with Plesk 12 (VPS) Web Admin Edition (10 domains) were purchased:

  • Parallels Premium Antivirus
  • Parallels Premium Antivirus for Windows
  • Parallels Premium Antivirus for Windows for Virtual Machines
  • Parallels Premium Antivirus for Virtual Machines

However, in OBAS under Top > Service Director > License Manager > Licenses > New License > Plesk 12 (VPS) Web Admin Edition (10 domains) only first three of them are available. Parallels Premium Antivirus for Virtual Machines is missing.

Top > Service Director > License Manager > Plug-ins > Key Administrator > Reconfigure button does not resolve the issue.

Cause

Such behavior was classified as the software issue PBAS-29506 and was fixed in OBAS 4.5.3 release.

Resolution

Upgrade OBAS to the latest version.

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