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Article ID: 124015, created on Dec 23, 2014, last review on Apr 8, 2015

  • Applies to:
  • H-Sphere 3.6.3

Symptoms

H-sphere services are not running and can not start.

In EventViewer the following error is caused by starting attempt:

Service cannot be started. System.IO.FileNotFoundException: Could not load file or assembly 'Services.Installer, Version=3.6.274.5427, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
File name: 'Services.Installer, Version=3.6.274.5427, Culture=neutral, PublicKeyToken=null'
   at System.Reflection.Assembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
   at System.Reflection.Assembly.InternalLoad(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
   at System.Reflection.Assembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
   at System.Reflection.Assembly.Load(String assemblyString)
   at Psoft.HSphere.Configuration.Initializers.LoadInitializer(SectionConfig sectionConfig) in c:\build\working_dir\Release_x64_trun... 

Cause

C:\Program Files\HSphere\bin\HSphere.exe.config file is missing.

Resolution

  1. Paste HSphere.exe.config file into C:\Program Files\HSphere\bin\ folder.

  2. Try to start hsphere service again

    net hsphere start
    

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