How to set up automatic renewal orders placement for trial subscription?
Autorenew setting for the service plan is set to 15 days before expiration. There is a trial subscription period which is only 14 days. How will the system behave with such configuration?
Automatic renewals are not working for the trial subscriptions, only non-trial subscriptions will be renewed 15 days before expiration. There is a feature request with id #PBA-46350 ("Allow automatic renewals for trial subscriptions") to implement possibility for trial subscriptions renewals.
If you need automatic renewals of the trial subscriptions follow the steps:
- Configure service plan to be auto-renewed (
- On the trial subscription period set
Auto-Renewal Periodto the other, non-trial period
Trial Subscriptions Policy- service terms for trial subscriptions (Home > System > Settings > Terms > Service Terms) to have non-zero
As a result, as soon as trial period ends, subscription becomes graced. Graced subscriptions will be automatically renewed to the period specified in the