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Article ID: 123875, created on Dec 10, 2014, last review on Dec 29, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

If under Account director > Customer manager > Customers > customer Log into CP button is clicked, OBAS login screen opens instead of the customer's control panel.

Cause

Database inconsistency, possibly SSL configuration is broken for customers.

Resolution

Since the issue requires complex manipulations with the database, it is recommended to contact Odin Technical Support for assistance.

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