Symptoms

Task "Sync the DNS zone" fails with error message: Unable to find the DNS service specified in the DNS resource type: user exception, ID 'IDL:Plesk/ExSystem:1.0'

Cause

Database inconsistency.

Resolution

Please contact Odin Support for assistance.

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Task "Sync the DNS zone" fails: Unable to find the DNS service specified in the DNS resource type

Symptoms

Cause

Resolution

Search Words

user exception

Unable to find the DNS service specified in the DNS resource type

ERR=find: File system loop detected; `/var/named/run-root/var/named/run-root' is part of the same file system loop as `/var/named/run-root'.

Sync the DNS zone

failure response: status: -1, module_id: dns, extype_id: 2026, error_message: Unable to find the DNS service specified in the DNS resource type: user exception, ID 'IDL:Plesk/ExSystem:1.0'

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