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Article ID: 122663, created on Aug 15, 2014, last review on Aug 15, 2014

  • Applies to:
  • H-Sphere 3.6.3

Symptoms

Unable to activate Hosting on Win Box.

It fails with the following error:

    AxisFault
    faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server
    faultSubcode:
    faultString: 8/13/2014 12:05:03 PM
    Windows H-Sphere engine version: 3.6.282.4876
    Server name: Server-name
    Server IP: fe80::e4dd:777d:4a8c:8185%12
    Psoft.HSphere.Resources.ResourceNotFoundException: Resource not found in the cache;
    Resource: unixuser;

Resolution

Restart hsphere service on the affected windows server.

    net stop hsphere
    net start hsphere

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