Admin unable to log into to Helm4.
The following error is present in the error log:
<entry date='635422040844218750' utc_offset='1' assembly='WHA.Helm.Core.dll' source='Login' method='Save'>The exception Root element is missing. occurred while attempting to save the Login.</entry>
Bad xml files in the
C:\Program Files\Parallels\Helm41\ScheduledTasks folder.
- Check if some
.xmlfiles has size 0 byte and remove them.
- Restart Helm4 service.
- Reset password via