Article ID: 121994, created on Jun 11, 2014, last review on Dec 29, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5


I added a DNS record to a PA domain in Customer Panel, however, it does not synchronize with OBAS even after I manually ran the task "Update DNS for POA nodes". The new record in PA is not in sync.


There is a domain that prevents synchronization. In OBAS log there is a record like

[2014/06/11 22:28:59] [DEBUG] [14943] [HSPC::MT::PA::DNS::process_node_dns] TRACE [04]: . . . -> HSPC::MT::PA::DNS->_add_domain (domain => %domain name%, subscr_id => %subscription id%)
[2014/06/11 22:28:59] [DEBUG] [14943] [HSPC::MT::PA::DNS::process_node_dns] Can't call method "domain_id" on an undefined value at /usr/lib/perl5/site_perl/5.8.8/HSPC/MT/ line 220.


Make sure that the domain order of the domain in question is processed.

Search Words

PPA DNS synchronization

the domain zone in not created in server backed

Can't call method "domain_id" on an undefined value

PPA is not syncing DNS to PBAS

not in sync

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF